- Support Forum /
- Guildwork, for Windower /
- can't add characters
I've tried it too, but it gives me the same error,
"We were unable to find the verification code on the character's Linkshell Community Profile. Please make sure the verification code was pasted properly and try again. "
But as you can see in the next link i have the code already in.
Community linkshell link
"We were unable to find the verification code on the character's Linkshell Community Profile. Please make sure the verification code was pasted properly and try again. "
But as you can see in the next link i have the code already in.
Community linkshell link
56 weeks ago
I had the same issue with verification code. I used the new character link and was able to verify, no problem. But, now I have duplicate characters. 1 on old server, 1 on new. Not sure if deleting old server character will affect new character info, so its staying as it is. I think the issue is trying to update character with 2 different servers. Old server associated with GW is erroring out the new server associated with the code on Lodestone. Try changing server in the drop down list to your current server before copy/paste code.
I had the same issue with verification code. I used the new character link and was able to verify, no problem. But, now I have duplicate characters. 1 on old server, 1 on new. Not sure if deleting old server character will affect new character info, so its staying as it is. I think the issue is trying to update character with 2 different servers. Old server associated with GW is erroring out the new server associated with the code on Lodestone. Try changing server in the drop down list to your current server before copy/paste code.Babie Taru
You are free to delete the old character, althought your other option is to delete the new one and simply edit the old character to be on the new server.
I've tried it too, but it gives me the same error,
"We were unable to find the verification code on the character's Linkshell Community Profile. Please make sure the verification code was pasted properly and try again. "
But as you can see in the next link i have the code already in.
Community linkshell linkKkrusti
I want you to keep in mind that every linkshell you are in gives the gives yet another profile page to your character. Make sure you are adding the code to the very first linkshell's profile on your linkshell list that you provided.
If this problem persists I will check into it later today, I am away from my computer at the moment.
Founder / Engineer

Kkrusti replied
56 weeks ago