Xenolias replied

139 weeks ago

"We are no longer updating this character as we cannot find it on official servers."

I have this message up on top of the screen when I look at my character profile. I'm still an avid player, so I don't understand why I'm having trouble with my profile~

I'm still listed on DKP and receive points, but my live feed has stopped updating for a long time. Is there anything I can do on my side to help resolve this? Thanks ahead of time!

Stanislav Staff replied

139 weeks ago

Just edit the character on your Characters tab and force update.
Founder / Engineer

Xenolias replied

139 weeks ago

Thanks. That was the ticket! ^^b

Stanislav Staff replied

139 weeks ago

np, our scrapers are not perfect yet and there are some situations they assume a character is deleted if the offical site is down or has some random error message.
Founder / Engineer

Antonios replied

127 weeks ago

I am not able to Edit my Character for some reason i can not find the tab can someone please help?

Antonios replied

127 weeks ago

nvm i found it ^^

DeAthHaVeN replied

98 weeks ago

tried to force update but it just keeps spinning saying it's updating, I thought I might try to delete and add again but it said it can not delete because it's updating?

FFXIAH.com and Linkshell Community is updating fine, any thoughts or suggestions?

Vlorsutes replied

98 weeks ago

Ignore - issue resolved


last edited 98 weeks ago by Vlorsutes

Elspetta replied

47 weeks ago

I'm sorry to necro this, but I have been having the same problem. I have tried force updating several times and I still get the same message "We are no longer updating this character as we cannot find it on official servers."

Stanislav Staff replied

47 weeks ago

You changed linkshells ingame.

Go to Characters tab and Edit your character for your new linkshell.
Founder / Engineer
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